Our Business Terms

Our prices are not subject to VAT.

Full payment is due within 24 hours of all work being completed. 50% or full payment required after jet washing completed if further work is to be carried out at a later date. 

Public Liability insurance £1,000,000

CC, LEZ and ULEZ charges will be added to the invoice if required.

Cancellation fee of £60 to be applied if notice given less then 24h for jobs under £500.

Furniture, pots or vehicles on the paving areas to be washed should be removed by the customer prior cleaning. Sensitive areas, vehicles, furniture etc. must be protected or moved away from splashing, we cannot be liable for damages if items are not been protected or moved prior to our visit.

Oil stains or masonry will be removed only if required, there is no obligation to undergo removal treatment

Parking for the van and equipment should be provided. If applicable, any parking charges or fines will be added to the final bill.

A minimum of 40 square metres charge will apply for Block Paving and a minimum charge of 45 square metres will apply for other Paving if area is below size requirements

De-weeding refers to naturally pulling weeds via the Jet-washing, no chemical is applied, unless Client requests a weed killing treatment £50 up to 60 square metres. PS: Extremely weedy Paving such as: tall, tough weeds or tree seedlings will have to be hand pulled and bagged for your disposal, alternatively waste removal would be added separately

An Admin Fee of 10% will be applied on Commercial Companies that require: forms, registration, vetting, invoices, and delayed payment processes 

Please note: Sometimes when we survey a property we cannot detect underlying Oil or Masonry stains so that could be an added extra on the quotation

Oil stains are treated as extra £30 (up to 100% success removal if stain is under 3 month) it is highly recommended a Wet-Look Sealer to better mask oil Stains for an even look

Half or Full Payment is Required after the Jet-washing Stage, the balance can be paid on completion (Cash or Fast Payment Transfers only) 

Late Payments 3 days and over will incurs in a 5% fee which will be invoiced. Should we not receive the latter by 14 days, customers details will be used to start recovery proceedings.

Diesel and Hydraulic Stains can be substantially more challenging and more damaging than standard engine Oil, therefore the results may not be as successful as expected

Jobs over £500 will require a 50% deposit 2 working days prior to start date, should deposit not reach us in time, we will carry out the 1st Stage (Jet-Wash) however the 2nd Stage (Sealing) will have to be rescheduled until Deposit has cleared.

Masonry stain or concrete or paint may not always be removed. but require extra treatment £30sqm or £60 up to 45 square metres  (up to 80% Success removal based on the mortar/cement composite and length of time have been on the paving), No removal guarantee however treatment charges are still applied

We always endeavour to carry out our jobs to the best of our abilities and to match 100 % of customer expectation & satisfaction, however due to the nature of certain paving composites, i.e. Flagstones, Granite, Basalt, Slate, Limestone, Concrete mixes & much more or the way in which they were installed and the agents they were exposed to, We cannot always foretell or guarantee an even sealant finish throughout the paving. Although we will attempt to repair the paving it is not always possible. In any circumstances for the above mentioned reasons full payment must be fulfilled on completion. Any discounts or reductions will be applied by ourselves at our discretion.

Please Notify your neighbour of our visit in order to remove vehicles or items too close to the jet-washed area, It is Customer responsibility to Notify Neighbours prior to our visit, we cannot be liable for damages to third parties.

Excess sludge, weeds or dirt will be bagged to avoid Drain blockages in heavy duty bin bags and disposed off in a waste bin of your choice for free. Should you not provide us with a waste bin or request collection of the above, there will be an added charge of £25 per bag